Keynote: The Ultimate Digital Retail Experience

This session is English spoken.
De voertaal van deze sessie is Engels.


To remain successful in today’s competitive, noisy, always on world, you know it’s always about the digital experience. Do you want to create THE Ultimate Digital Experience for your customers? Join Mapp’s session on Thursday 23 November to find out how.

The objective of this session is not only to inspire you, but also to share 3 key points:


  1. Not all channels are meant to sell. Identify the purpose of each channel in your brand to create loyal customer relationships.
  2. Combining advertising and marketing is the largest and most cost efficient quick win any marketing organization can leverage to differentiate.
  3. Great customer experience leads to greater affinity with the brand.


“The secret recipe to create the Ultimate Digital Retail Experience” identifies key steps to kick-start your multi-channel, one-to-one customer engagement strategy, and offer the ultimate digital experience to your customers.

It’s time to embrace the age of smarter shopping.

Locatie: Podium 1 Tijd: 10:10 - 10:40 David Westwood